Achieve up to an 80x increase in business performance and up to a 30x boost in customer potential with MEDITRAVEL.

As a holistic solution for medical operation management, MEDITRAVEL provides an infrastructure capable of boosting your business performance by up to 80x and your customer potential by up to 30x.

Core Capabilities & Modules

Live Dashboard With the live dashboard system, you can monitor real-time changes in workloads and prevent delays by receiving instant alerts regarding emergencies and potential disruptions in operational processes.

Social Media Lead Management Leads generated from your social media advertising campaigns are automatically captured by the system and instantly routed to the relevant departments.

Unlimited Branch Management Utilizing franchise or branch definition features, you can establish unlimited representations, enabling each unit to independently manage its own specific workloads.

• Customer potential can be increased by 30x.

• Business performance can be increased by 80x.

Periodic Analytics By acquiring periodic business performance analyses in real-time, you can accurately track the ROI (Return on Investment) of your advertising and similar promotional activities.

Detailed Lead Management Every patient request made during the operation process can be recorded in the system and tracked seamlessly through automated task creation.

Detailed Performance Management All notes taken and work orders created by the customer representative on the platform are logged with precise date and time stamps, facilitating highly granular performance management.

Accommodation Management Visitors’ accommodation and transportation details are centralized within the system to seamlessly manage all necessary coordination.

Transportation Management The transportation management module coordinates the transfer of visitors to all required destinations.

• The driver and passenger capacities of the organization’s fleet are recorded.

• Time and day-based travel requests created by customer representatives are forwarded to the transportation lead for optimal route planning.

• Route planning is logged into the system based on vehicle, driver, date, time, and location parameters. Route information is then dispatched as a work order via a dedicated mobile app for drivers, enabling real-time tracking of the transportation status.

Authorizations (Role-Based Access Control) By defining multiple user types on the platform, accessible areas and permissible features can be strictly limited on an individual or departmental basis.

Artificial Intelligence Integration

AI-Supported Management Continuous enhancements are being made across performance management, customer representative assignment, virtual mystery shopper analytics, and transportation automation systems utilizing advanced artificial intelligence applications.

AI Performance Management All methods employed by customer representatives during workflow management are analyzed via AI machine learning based on detailed criteria. This uncovers employee performance metrics across various categories, enabling the system to provide strategic guidance for optimal task management.

AI Lead Management Customer representative assignments are executed with AI support. By analyzing employee workloads, task completion rates, and their specific categories of success, incoming treatment requests are intelligently routed to the most appropriate representatives.

Furthermore, through the marketing support application, AI analyzes all incoming treatment requests. It presents you with the optimal marketing strategy and enables you to coordinate your communication activities across the channels where you will yield the highest impact.